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Housing bosses at Dudley Council want to reduce the amount of debt by helping residents struggling to pay their bills.
Following the introduction of specialist teams tasked with slashing the amount of money owed, the authority has been able claw back £307,199 since April 2009 but the total amount of rent arrears still stands at £1,245,856.
The council is introducing evening telephone sessions to make it easier to contact tenants. Read More: